The Citizens Bank Login, Activation and Other Information

The Citizens Bank logo

Online Banking offered by The Citizens Bank allows you to access your bank account from anywhere, be it from your home, office or while travelling.

An online account is provided by The Citizens Bank to all the bank account holders to manage their account. After logging into your bank account, you can transfer fund, receive funds, and pay online.

On this page, we will walk you through the process of how to login into your bank account, recovering account credentials, account activation, contacting support and more online.

Quick Facts about The Citizens Bank

The Citizens Bank was established in the year 1930 and is headquartered in Hickman. Currently, the bank employs over 30 people across its 2 branches in the US.

  • Branch Locations: Link
  • Routing/Swift Code: 241070417/Contact Branch
  • Phone Number: 1-888-275-5566
  • HQ Address: 1522 Union City Highway, Hickman, KY, 42050
  • Website:
  • Mobile AppAndroid/iOS
  • Social MediaFB/Twitter

The Citizens Bank Login

If you are an existing The Citizens Bank user, then you can login into the online account, by following the steps given below:

Step 1: Open The Citizens Bank login page using this – Link.

The Citizens Bank login
Step 2: Enter your ‘Login ID‘ and ‘Password‘.
Step 3: Click on ‘LOGIN‘ button.

Note: If you are accessing your account from public place, do not tick on ‘Remember Me’

Once your entered credentials are validated, you will be given access to your account.

The Citizens Bank Enroll/Activation

To activate your The Citizens Bank online account, follow the steps given below:

Step 1: First, navigate to The Citizens Bank homepage in your browser.
The Citizens Bank enroll/activation
Step 2: Click on “Sign Upbutton.
Step 3: On the next page, fill up the required fields and hit “Enroll” button.

On the final page, you will be given the option to set your username/password. If you have followed the above steps correctly, your online banking will be successfully activated.

Forgot Username/Password

If you’re having issues remembering your Username or Password, follow the steps given below :

Step 1: Open The Citizens Bank login page. (A new tab will open)
The Citizens Bank recover
Step 2: Click on ‘Forgot your username and password’ link on the mid-left section of the screen.
Step 3:  You will be asked to feed in following data to retrieve your account credentials:

  • Full Name
  • Mother’s Name
  • Security Challenge questions
  • Last 4 digits of SSN Number


Step 4: Click on “Submit” button.

If you have followed above steps correctly, you will be able to recover your credentials. If you still encounter issues, contact customer support.

The Citizens Bank Information

SummaryFinancial Details
Bank Holding Company (Regulatory Top Holder)Citizens Bancorp Of Hickman, Inc.
FDIC Number9306
Establishment Date01-01-1930
HQ Address1522 Union City Highway, Hickman, KY, 42050
Number of Domestic Branches2
Number of Foreign Branches0
Number of Employees30
Number of EmployeesFDIC
Asset Under Managment121137 Million Dollars
Cash & Balances due from depository institutions3351 Million Dollars
Interest-bearing balances2278 Million Dollars
Total Securities26173 (in million dollar)
Net loans and leases84155 (in million dollar)
Trading account assets0 (in million dollar)
Total deposits88549 (in million dollar)
Interest-bearing deposits71534 (in million dollar)
Percentage insured (estimated)90.60448115 %

Frequently Asked Questions (FAQ) 

Q. Does The Citizens Bank offer online banking facility?
A. Yes, you can login to your account by visiting –

Q. Where is headquarters of The Citizens Bank?
A. The Citizens Bank headquarters is located in Hickman and its address is  1522 Union City Highway, Hickman, KY, 42050.

Q. How can I locate The Citizens Bank branches?
A. Navigate to the branch locator page of the bank – Link.

Q. How can I contact The Citizens Bank customer support?
A. Call on 1-888-275-5566 to talk to your bank representative.

Q. What is the routing code of The Citizens Bank?
A. The routing code of the bank is 241070417.

Updated on: 07/12/2017