Online Banking offered by The Citizens Bank allows you to access your bank account from anywhere, be it from your home, office or while travelling.
An online account is provided by The Citizens Bank to all the bank account holders to manage their account. After logging into your bank account, you can transfer fund, receive funds, and pay online.
On this page, we will walk you through the process of how to login into your bank account, recovering account credentials, account activation, contacting support and more online.
The Citizens Bank Login
If you are an existing The Citizens Bank user, then you can login into the online account, by following the steps given below:
Step 1: Open The Citizens Bank login page using this – Link.
Step 2: Enter your ‘Login ID‘ and ‘Password‘.
Step 3: Click on ‘LOGIN‘ button.
Note: If you are accessing your account from public place, do not tick on ‘Remember Me’
Once your entered credentials are validated, you will be given access to your account.
The Citizens Bank Enroll/Activation
To activate your The Citizens Bank online account, follow the steps given below:
Step 1: First, navigate to The Citizens Bank homepage in your browser.
Step 2: Click on “Sign Up” button.
Step 3: On the next page, fill up the required fields and hit “Enroll” button.
On the final page, you will be given the option to set your username/password. If you have followed the above steps correctly, your online banking will be successfully activated.
If you’re having issues remembering your Username or Password, follow the steps given below :
Step 1: Open The Citizens Bank login page. (A new tab will open)
Step 2: Click on ‘Forgot your username and password’ link on the mid-left section of the screen.
Step 3: You will be asked to feed in following data to retrieve your account credentials:
- Full Name
- Mother’s Name
- Security Challenge questions
- Last 4 digits of SSN Number
Step 4: Click on “Submit” button.
If you have followed above steps correctly, you will be able to recover your credentials. If you still encounter issues, contact customer support.
The Citizens Bank Information
|Bank Holding Company (Regulatory Top Holder)||Citizens Bancorp Of Hickman, Inc.|
|HQ Address||1522 Union City Highway, Hickman, KY, 42050|
|Number of Domestic Branches||2|
|Number of Foreign Branches||0|
|Number of Employees||30|
|Number of Employees||FDIC|
|Asset Under Managment||121137 Million Dollars|
|Cash & Balances due from depository institutions||3351 Million Dollars|
|Interest-bearing balances||2278 Million Dollars|
|Total Securities||26173 (in million dollar)|
|Net loans and leases||84155 (in million dollar)|
|Trading account assets||0 (in million dollar)|
|Total deposits||88549 (in million dollar)|
|Interest-bearing deposits||71534 (in million dollar)|
|Percentage insured (estimated)||90.60448115 %|
Frequently Asked Questions (FAQ)
Q. Does The Citizens Bank offer online banking facility?
A. Yes, you can login to your account by visiting – https://www.thecitizensbank.com/.
Q. Where is headquarters of The Citizens Bank?
A. The Citizens Bank headquarters is located in Hickman and its address is 1522 Union City Highway, Hickman, KY, 42050.
Q. How can I locate The Citizens Bank branches?
A. Navigate to the branch locator page of the bank – Link.
Q. How can I contact The Citizens Bank customer support?
A. Call on 1-888-275-5566 to talk to your bank representative.
Q. What is the routing code of The Citizens Bank?
A. The routing code of the bank is 241070417.
Updated on: 07/12/2017