MutualBank Login, Activation and Other Information

MutualBank logo

MutualBank provides easy to use online banking account, where the customers can login and manage their account online.

A simple and secure online dashboard is provided to customers to manage the bank account online. Upon logging into your bank account, you can check account activity, pay your bills, set up auto-pay and raise support tickets.

Here we will walk you through the process of how to login, recovering account credentials, activating your bank account, contacting support and more.

Quick Facts about MutualBank

MutualBank was established in the year 1889 and is headquartered in Muncie. Currently, the bank employs over 410 people across its 27 branches in the US.

  • Branch Locations: Link
  • Routing/Swift Code: 274970681/Not Part of SWIFT Network.
  • Phone Number: 1-800-382-8031
  • HQ Address: 110 East Charles St, Muncie, IN, 47305
  • Website:
  • Mobile AppAndroid/iOS
  • Social MediaFB/Twitter

MutualBank Login

Existing MutualBank users can login into the online account, by following the steps given below:

Step 1: Open MutualBank login Page in your web browser.

MutualBank login
Step 2: Enter your ‘Personal ID‘ and click on ‘Login‘ button.
Step 3: Finally, enter your ‘Password‘ and click on ‘Submit‘ button.

Note: If the account is being accessed from any public place, it is not recommended to tick “Remember Me”

Upon completing above steps, you will be given access to your account dashboard.

MutualBank Enroll/Activation

To activate your MutualBank online account, follow the steps given below:

Step 1: First, goto MutualBank homepage. (Link will open in new tab)
MutualBank enroll/activation
Step 2: Click on “Enroll in Online / Mobile Banking” button.
Step 3: Next, fill up the required fields and hit “Submit” button.
Step 4: Next, you can set your username and password.

Your bank account will get activated now.

Forgot Username/Password

Don’t remember your username and/or password? No problem. Follow the guide given below :

Step 1: First, goto MutualBank homepage in your browser.
Step 2: Next, click on “Password Reset” button.
Step 3: You will be prompted to provide following data to retrieve your credentials:

  • SSN ID
  • Full Name (First/Middle/Last Name)
  • Answers to security questions


Step 4: Click on “Continue” button.

After completing the above steps, you will be able to recover your account credentials. If you still encounter issues, contact customer support.

MutualBank Information

SummaryFinancial Details
Bank Holding Company (Regulatory Top Holder)Mutualfirst Financial, Inc.
FDIC Number27744
Establishment Date1-1-1889
HQ Address110 East Charles St, Muncie, IN, 47305
Number of Domestic Branches27
Number of Foreign Branches0
Number of Employees410
Number of EmployeesFDIC
Asset Under Managment1579226 Million Dollars
Cash & Balances due from depository institutions25230 Million Dollars
Interest-bearing balances7867 Million Dollars
Total Securities260072 (in million dollar)
Net loans and leases1182557 (in million dollar)
Trading account assets621 (in million dollar)
Total deposits1201850 (in million dollar)
Interest-bearing deposits1007362 (in million dollar)
Percentage insured (estimated)75.71984281 %

Frequently Asked Questions (FAQ) 

Q. Does MutualBank offer online banking facility?
A. Yes, you can login to your account by visiting –

Q. Where is headquarters of MutualBank?
A. MutualBank headquarters is located in Muncie and its address is  110 East Charles St, Muncie, IN, 47305.

Q. How can I locate MutualBank branches?
A. Navigate to the branch locator page of the bank – Link.

Q. How can I contact MutualBank customer support?
A. Call on 1-800-382-8031 to talk to your bank representative.

Q. What is the routing code of MutualBank?
A. The routing code of the bank is 274970681.

Updated on: 28/11/2017