City Bank Login, Activation and Other Information

City Bank logo

City Bank offers number of features to its users to make their banking experience worthwhile. With the user-friendly online banking facility, one can easily manage their bank account online.

In order to manage your bank account online, City Bank offers it’s customers with an online dashboard. Upon logging into your bank account, you can transfer fund, receive funds, and pay online.

On this page, we have mentioned step by step instructions on logging into your bank account, recovering account credentials, account activation, contacting support and more online.

Quick Facts about City Bank

City Bank was established in the year 1984 and is headquartered in Lubbock. Currently, the bank employs over 620 people across its 23 branches in the US.

  • Branch Locations: Link
  • Routing/Swift Code: 010270796/CIBLBDDH
  • Phone Number: +880-2-8331040
  • HQ Address: 5219 City Bank Parkway, Lubbock, TX, 79407
  • Homepage: https://www.thecitybank.com/
  • Mobile AppAndroid/iOS
  • Social MediaFB/Twitter

City Bank Login

Existing account holders can login into the online account, by following the steps shared below:

Step 1: Navigate to City Bank Login URL (site will open in new window).

City Bank login
Step 2: Enter your ‘Username‘ and ‘Password‘ in the respective fields.
Step 3: Click on ‘Login In to Accounts‘ button.

Your credentials will be verified before granting you access to your account.


City Bank Enroll/Activation

To start using your City Bank online account, it is required to activate it online first. Follow the steps given below to activate your account:

Step 1: Fgo to, goto City Bank Url in your browser. (Link will open in new window)
Step 2: Click on “Sign Up Now” button.
Step 3: On the next page, fill up the required fields and hit “Continue” button.

On the next page, you will be given the option of setting your username and password. Your bank account will get activated now.


Forgot Username/Password

Refer the Guide given below to recover your Username and/or Password:

Step 1: Open City Bank homepage.
City Bank recover
Step 2: Then, click on “Forgot CityTouch ID/Password?” link in the middle section of the screen.
Step 3:  You will be requested to provide following information to retrieve your account credentials:

  • First Name
  • Last Name
  • SSN Number
  • Answer to security questions

Step 4: Click on “Submit” button.

Following above steps, you will be able to recover your credentials. In case you face any difficulty, contact customer support.


City Bank Information

SummaryFinancial Details
Bank Holding Company (Regulatory Top Holder)South Plains Financial, Inc. Employee Stock Ownership Plan
FDIC Number25103
Establishment Date4/13/1984
HQ Address5219 City Bank Parkway, Lubbock, TX, 79407
CountyLubbock
Number of Domestic Branches23
Number of Foreign Branches0
Number of Employees620
Number of EmployeesFDIC
Asset Under Managment2569870 Million Dollars
Cash & Balances due from depository institutions231464 Million Dollars
Interest-bearing balances191554 Million Dollars
Total Securities291399 (in million dollar)
Net loans and leases1902516 (in million dollar)
Trading account assets0 (in million dollar)
Total deposits2177720 (in million dollar)
Interest-bearing deposits1690602 (in million dollar)
Percentage insured (estimated)76.64256627 %

Frequently Asked Questions (FAQ) 

Q. Does City Bank offer online banking facility?
A. Yes, you can login to your account by visiting – https://www.thecitybank.com/.

Q. Where is headquarters of City Bank?
A. City Bank headquarters is located in Lubbock and its address is  5219 City Bank Parkway, Lubbock, TX, 79407.

Q. How can I locate City Bank branches?
A. Navigate to the branch locator page of the bank – Link.

Q. How can I contact City Bank customer support?
A. Call on +880-2-8331040 to talk to your bank representative.

Q. What is the routing code of City Bank?
A. The routing code of the bank is 010270796.


Updated on: 02/12/2017