Citizens Bank Login, Activation and Other Information

Citizens Bank logo

Citizens Bank provides secured internet banking facility, which enables users to access and manage their account from anywhere.

An online platform is provided by the bank, where it’s customers can easily access and manage their bank account. After logging into your bank account, you can monitor account transactions, pay bills, set up auto-pay and raise support tickets.

Here we have given step by step instructions on logging into your bank account, recovering account details, activating your bank account, contacting support and more.

Quick Facts about Citizens Bank

Citizens Bank was established in the year 1919 and is headquartered in Byhalia. Currently, the bank employs over 23 people across its 3 branches in the US.

  • Branch Locations: Link
  • Routing/Swift Code: 123204013/CTZIUS33
  • Phone Number: 1-800-656-6561
  • HQ Address: 8077 State Highway 178, Byhalia, MS, 38611
  • Website:
  • Mobile AppAndroid/iOS
  • Social MediaFB/Twitter

Citizens Bank Login

To sign-in into your bank account, follow the guide shared below:

Step 1: Navigate to Citizens Bank login Page.

Citizens Bank login
Step 2: Click on ‘Login‘ button under Personal/Small Business tab.
Step 3: Next, enter your ‘Username‘ and ‘Password‘ in the provided spaces.
Step 4: Click on ‘Submit‘ button.

If entered credentials are correct, you will be able to login to your account.

Citizens Bank Enroll/Activation

To activate your Citizens Bank online account, follow the steps given below:

Step 1: Goto Citizens Bank page in your browser.
Citizens Bank enroll/activation
Step 2: Click on “Enroll Now” button.
Step 3: On the next page, fill up the required fields and hit “Submit” button.

Your bank account will be get activated, after following all these steps.

Forgot Username/Password

Username or Password can be recovered by following the steps given below:

Step 1: Open Citizens Bank homepage. (Link will open in new tab)
Citizens Bank recover
Step 2: Next, click on ‘Trouble Logging In’ link.
Step 3: You will need to enter the following information :

  • Full Name
  • Mother’s Name
  • Security Challenge questions
  • Last 4 digits of SSN Number


Step 4: Click on “Submit” button.

After following steps given above, you will be able to recover your account credentials. If you encounter any difficulty, call up the customer care.

Citizens Bank Information

SummaryFinancial Details
Bank Holding Company (Regulatory Top Holder)Marshall Financial Corporation
FDIC Number11432
Establishment Date11-01-1919
HQ Address8077 State Highway 178, Byhalia, MS, 38611
Number of Domestic Branches3
Number of Foreign Branches0
Number of Employees23
Number of EmployeesFDIC
Asset Under Managment73373 Million Dollars
Cash & Balances due from depository institutions12215 Million Dollars
Interest-bearing balances9261 Million Dollars
Total Securities20440 (in million dollar)
Net loans and leases36833 (in million dollar)
Trading account assets0 (in million dollar)
Total deposits63943 (in million dollar)
Interest-bearing deposits47908 (in million dollar)
Percentage insured (estimated)94.73438666 %

Frequently Asked Questions (FAQ) 

Q. Does Citizens Bank offer online banking facility?
A. Yes, you can login to your account by visiting –

Q. Where is headquarters of Citizens Bank?
A. Citizens Bank headquarters is located in Byhalia and its address is  8077 State Highway 178, Byhalia, MS, 38611.

Q. How can I locate Citizens Bank branches?
A. Navigate to the branch locator page of the bank – Link.

Q. How can I contact Citizens Bank customer support?
A. Call on 1-800-656-6561 to talk to your bank representative.

Q. What is the routing code of Citizens Bank?
A. The routing code of the bank is 123204013.

Updated on: 21/11/2017