Berkshire Bank Login, Activation and Other Information

Berkshire Bank logo

Berkshire Bank provides secured online banking service, which enables users to access and manage their account from anywhere.

One can manage their bank account by using the online portal provided by Berkshire Bank. Using the online account, you can transfer fund, and pay online.

Below we have given step by step instructions (with images) on how to login into your bank account, recovering your bank account details, account activation and contacting support online.

Quick Facts about Berkshire Bank

Berkshire Bank was established in the year 1846 and is headquartered in Pittsfield. Currently, the bank employs over 1717 people across its 99 branches in the US.

  • Branch Locations: Link
  • Routing/Swift Code: 211871691/Not Part of SWIFT Network.
  • Phone Number: 1-800-773-5601
  • HQ Address: 24 North Street, Pittsfield, MA, 1201
  • Website:
  • Mobile AppAndroid/iOS
  • Social MediaFB/Twitter

Berkshire Bank Login

If you are an existing Berkshire Bank user, then you can login into the account, by following the guide given below:

Step 1: Open Berkshire Bank login page using this – Link.

Berkshire Bank login

Step 2: Click on ‘Personal & Small Business Login’ button (Refer the image above).
Step 3: Enter your ‘Username‘ and ‘Password‘.
Step 4: Click on ‘Submit‘ button.

After following the above steps, you would be able to successfully login into your account.

Berkshire Bank Enroll/Activation

To activate your Berkshire Bank online account, follow the steps given below:

Step 1: First, goto Berkshire Bank homepage.
Berkshire Bank enroll/activation
Step 2: Click on “Enroll Now” button.
Step 3: On the next page, fill up the required fields and hit “Submit” button.

Your bank account will be get activated, after following above steps.

Recover Username/Password

In case you have forgotten your username or password, follow the guide given below to recover your account credentials:

Step 1: Goto Berkshire Bank Url.
Step 2: Next, click on “Forgot Username/Password” link.
Step 3: Next, you will be prompted to enter the following information :

  • Full Name
  • Mother’s Name
  • Security Challenge questions
  • Last 4 digits of SSN Number


Step 4: Click on “Submit” button.

After following steps given above, you will be able to recover your account credentials. In case you face any difficulty, call up the customer care.

Berkshire Bank Information

SummaryFinancial Details
Bank Holding Company (Regulatory Top Holder)Berkshire Hills Bancorp, Inc
FDIC Number23621
Establishment Date2-6-1846
HQ Address24 North Street, Pittsfield, MA, 1201
Number of Domestic Branches99
Number of Foreign Branches0
Number of Employees1717
Number of EmployeesFDIC
Asset Under Managment9723291 Million Dollars
Cash & Balances due from depository institutions90824 Million Dollars
Interest-bearing balances27810 Million Dollars
Total Securities1714124 (in million dollar)
Net loans and leases7042147 (in million dollar)
Trading account assets34938 (in million dollar)
Total deposits6961226 (in million dollar)
Interest-bearing deposits5569885 (in million dollar)
Percentage insured (estimated)77.23754753 %

Frequently Asked Questions (FAQ) 

Q. Does Berkshire Bank offer online banking facility?
A. Yes, you can login to your account by visiting –

Q. Where is headquarters of Berkshire Bank?
A. Berkshire Bank headquarters is located in Pittsfield and its address is  24 North Street, Pittsfield, MA, 1201.

Q. How can I locate Berkshire Bank branches?
A. Navigate to the branch locator page of the bank – Link.

Q. How can I contact Berkshire Bank customer support?
A. Call on 1-800-773-5601 to talk to your bank representative.

Q. What is the routing code of Berkshire Bank?
A. The routing code of the bank is 211871691.

Updated on: 02/12/2017